Skip to main content
Civic operations

Smart Cities

Smart Cities AI Solutions

A city already generates more signal than its departments can read. NGSPURS turns existing surveillance, traffic and utility infrastructure into a working command centre — enforcement that closes, utilities that report themselves, and a citizen grievance that has an owner and a clock.

  • ANPR and ATCC
  • Challan lifecycle
  • Utility telemetry
  • Grievance SLA tracking

Typical outcome

Live

0.4x

increase in enforcement notices that actually reach closure

cameras integrated per command centre
0+cameras integrated per command centre
plate read accuracy in night conditions
0%plate read accuracy in night conditions
operating from one shared picture
0 deptsoperating from one shared picture
The problem

What your current process cannot see

Cities rarely lack cameras or data. They lack the connective tissue that turns an observation into an outcome somebody owns.

Violations are seen but never closed

A camera catches the offence, a notice is generated, and then the trail goes cold somewhere between the RTO record and the citizen's letterbox.

0%of notices never reach recovery

Departments cannot see each other's picture

Traffic, water, sanitation and police each hold a fragment. The incident that needs three of them together is the one that gets handled by none.

0 silosper typical municipal body

Utility losses are estimated, not measured

Non-revenue water and unmetered supply are booked as a percentage in a budget line because nobody has the telemetry to locate them.

0%average non-revenue water

Grievances have no clock

A complaint enters a register and leaves it when someone remembers. Without an SLA and an owner, the citizen's only escalation path is a local politician.

0 daysmedian grievance resolution time

One command centre the departments actually share.

Try a different approach

Same cameras. Different outcome.

The infrastructure does not change. What changes is whether anything is watching it, and whether what it sees reaches the person who can act.

Without NGSPURSSmart Cities
  • Cameras recording without automated detection
  • Challans generated but rarely recovered
  • Each department on its own disconnected system
  • Utility loss estimated in a budget line
  • Grievances tracked in a paper register
With NGSPURSSmart Cities
  • Automated violation detection across the corridor
  • Challan lifecycle tracked to payment or escalation
  • One shared operating picture, role-scoped per department
  • Loss located to a zone with meter-level telemetry
  • Every grievance with an owner, an SLA and a status
What it detects

Built for smart cities conditions

The civic stack, deployed on the infrastructure a city has already paid for.

ANPR and vehicle classification

Read plates and classify vehicles across lanes at highway speed, day or night, with automatic matching against stolen and blacklisted registries.

Traffic violation and challan lifecycle

Detect red-light jumping, wrong-way driving, helmet and triple-riding offences, then track each notice through delivery, payment or escalation.

Crowd and public safety analytics

Density estimation, unusual gathering and abandoned-object detection for markets, transit hubs, festivals and processions.

Water and waste telemetry

Flow, pressure and level monitoring across the network to locate non-revenue water, plus route and bin monitoring for sanitation fleets.

Permits, taxes and revenue

Trade licences, property tax and permit workflows digitised end to end, with payment reconciliation and defaulter ageing.

Grievance and helpline routing

Citizen complaints from phone, app or walk-in routed to a department with an SLA clock, escalation ladder and closure evidence.

How it works

Detect. Understand. Act.

An alert on its own is noise. The value is in what happens between the event and the fix — and that is the part most systems leave to you.

01 Detect

Pressure drops in the Zone 7 main at 04:15

Flow at the inlet holds steady while pressure downstream falls. No citizen has called yet because most of the ward is asleep. The anomaly is raised against the zone, not the whole network, so the crew knows where to look.

Pressure drops in the Zone 7 main at 04:15
Water network — flow and pressure telemetry by zone

Event stream

Live

Red-light violation captured

MG Road junction

Warning

02 Understand

The third drop this fortnight, always after a tanker fill

Correlated against the pumping schedule, the drops line up with tanker-filling operations at the same standpost. This is not a burst pipe. It is an unmetered draw that has been booked as non-revenue water for two years.

The third drop this fortnight, always after a tanker fill
Command centre — departments on one operating picture

03 Act

A meter, a route change and a recovered line item

The standpost gets metered, tanker filling moves to a scheduled window, and the ward's non-revenue water figure drops by a number the commissioner can put in a budget review — with the telemetry to defend it.

A meter, a route change and a recovered line item
Control room — one shared picture across departments
Who it's for

One deployment, three different jobs

The same data, presented for the decision each role actually has to make. Nobody should have to read a safety dashboard to find a maintenance answer.

Commissioners and administrators

A city you can actually report on

  • Cross-department dashboard on shared metrics
  • Revenue, enforcement and grievance trends together
  • Evidence-backed numbers for budget and council
  • Ward-level comparison on the same definitions

Traffic and police

Enforcement that closes the loop

  • Automated violation capture across corridors
  • Stolen and blacklisted plate alerts in real time
  • Challan tracked to payment or escalation
  • Evidence pack that stands up in adjudication

Utilities and sanitation

Loss located, not estimated

  • Zone-level flow, pressure and level telemetry
  • Leak and unmetered-draw anomaly detection
  • Fleet route adherence and bin-level monitoring
  • Work orders raised straight from an anomaly
Ask the team

The questions we actually get asked

What smart cities teams want to know before they commit to a pilot.

Yes, and that is the usual starting point. NGSPURS sits on top of an existing ICCC or city surveillance deployment, consuming streams from your current VMS and writing events back through standard interfaces. We have delivered ANPR, ATCC and command-centre work on infrastructure already commissioned by other vendors.

Together, let’s shape

The future of operational AI

Products that see the floor, move the field, and brief the board.

Book a working session